7 Questions to Ask When Choosing A Solar Provider

Choosing a solar provider is one of the most important steps in transitioning to clean energy. With solar panels lasting 25+ years, it’s not just about who offers the lowest price—it’s about finding a trustworthy partner who will deliver long-term value. Whether you’re a homeowner, business owner, or a broker guiding clients through their solar journey, asking the right questions is key.

In this guide, we’ll cover 7 essential questions that will help you vet solar providers and make smart, informed decisions.

7 Questions to Ask When Choosing A Solar Provider

1. Are You Licensed, Insured, and Certified?

Before anything else, ensure your solar provider is properly licensed in your state, carries insurance, and has relevant industry certifications. Look for:

• NABCEP certification (North American Board of Certified Energy Practitioners)
• General contractor’s license
• Proof of insurance (liability and workers’ comp)

Why it matters: Proper credentials mean the company meets industry standards and can protect you from liability or subpar work.

2. What Is Your Track Record and Experience?

Experience matters in solar. Ask how long the company has been in business, how many installations they’ve completed, and whether they’ve worked on projects similar to yours (e.g., residential, commercial, flat roofs, off-grid systems).

Tip: Read online reviews and ask for references or case studies.

3. What Kind of Equipment Do You Use?

Not all solar panels or inverters are created equal. Ask about:

• Panel brand and model
• Inverter type (string, microinverter, hybrid)
• Efficiency ratings and product lifespan

Why it matters: Quality equipment can affect your system’s performance, durability, and return on investment.

4. What Warranties Do You Offer?

A reputable solar provider will offer multiple layers of warranty protection:

• Panel performance warranty (usually 25 years)
• Product warranty on equipment
• Workmanship warranty on installation labor

Key question: “If something goes wrong, who do I contact—you or the manufacturer?”

5. What Are My Financing Options?

Solar providers may offer:

• Cash purchase
• Solar loans
• Leases
• Power Purchase Agreements (PPAs)

Ask about interest rates, loan terms, eligibility for tax credits, and the total cost over time.

Pro tip: A broker or solar advisor can help compare financing options from multiple sources—not just the provider’s in-house offer.

6. Will You Handle Permits and Inspections?

Solar installations require permits, utility approvals, and inspections. Ask whether the company will manage:

• Local building permits
• Utility interconnection paperwork
• HOA approval (if applicable)
• Final inspection scheduling

Why it matters: This can save you a ton of time and stress. Experienced providers usually handle it all.

7. Do You Offer Performance Monitoring?

Monitoring allows you to track your system’s performance in real time and spot any issues early. Ask:

• Is monitoring included?
• Is it app-based or web-based?
• Will I be alerted if performance drops?

Bonus question: Does the company offer performance guarantees or energy production promises?

Final Thoughts: Be a Smart Solar Consumer (or Advisor)

Asking the right questions doesn’t just help you avoid poor-quality providers—it positions you (or your brokerage) as a trusted advisor in the solar decision-making process. Take time to compare quotes, read the fine print, and work with professionals who stand behind their promises.

If you’re a broker or consultant, sharing this checklist with your clients can help build trust and differentiate your services in a competitive market.

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